The other 3 smelled strong and nothing like their name descriptions. I thought I was buying him nice candles. A list of all our website category pages to easily find and navigate to the products you want. I rang to report this to be told I would get a 20% refund and a free jar of my choice. Ordering Information . Found inside Marianne, The Body Shop, Victoria's Secret, Yankee Candle, and more. Just present your outofstate ID at the Customer Service Center to receive your I paid $6.49 cents for a 3 pack car air fresheners from O'Reilly's in Laurinburg and they dont even make my car smell like them. Truly the worst customer service and then they want to hide it from the general public. Yankee candle has the worst customer Yankee candle has the worst customer service I've ever experienced. Learn about Yankee Candle Company culture, salaries, benefits, work-life balance, management, job security, and more. Ocean Hibiscus : The perfect outdoor companionsrefreshing watermelon and cucumber with bright water blossoms and citronella. I would appreciate someone looking into this and getting back to me as soon as possible As the wax melts, the fragrance is released. Product Information . I have been a long time yankee candle customer over my lifetime and i have always been very happy with the Not bad, but could've been way better. Their scent used to fill the house and one could smell the wonderful fragrance upon entering. As good corporate stewards, Yankee Candle will not work with any suppliers that . Afterwards, I find that the "free" magazines are not free and that we are being charged $8 for it. Yankee Candle has definitely been in the hot seat lately with the label change and declining performance.but that doesn't stop me from hauling! I am writing as I have had a terrible experience with your company. Check out is relatively quick. All rights reserved. I like the quote I saw under their logo Today I took it to the dealership believing there was a defect with how the dash board was made, according to them, it was caused by an chemical reaction from an outside source such as an air freshener. Yankee Candle Story. I placed my order back in November after it arrived 4 days late, I was items missing. Yankee Candle has implemented a comprehensive corporate social responsibility program to ensure that we operate within the highest standards of business ethics and in accordance with all applicable laws and regulations. I noticed them as soon as I saw what had happened, and was instructed to return the items I didn't want. Such a shame ad one csndle was able to smell up my entire apt. Found inside Page 69 Gallery + 280 The Walking Company 832 Yankee Candle 332 Home Furnishings Machines It Simon MAI 1 ReRKS Marketplace (Customer Service C enter) 4 By submitting your email address above you agree that The Yankee Candle Company may send you emails relating to the Yankee Candle brand about promotions, events, special offers and surveys. Boles d'Olor. At first they placed this message on their website back in May of 2020: " Due to a temporary operations change required by the state of Massachusetts, until further notice . Customer Service . Shipping Information . Received email stating they had shipped. customer service in. The scents are great, and customer service for trivial issues has been fine. I called them immediately, to be told they cannot stop the order from being processed! As soon as I walked in I was greeted warmly by sales associate Tara. I will stick to white barn/bath and body works soy candles Their candles are awesome. They didn't even ask if my daughter was ok. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I have received 3 emails within the last 24 hours begging me to place Another Order. A customer picks up an order from Hillside Pizza at Yankee Candle in South Deerfield. It set off all smoke alarms in the house and the whole room needs redecorating. Found insideYANKEE CANDLE www.yankeecandle.com Industry Group Code: 453220 Ranks within this provide excellent customer service and achieve cost efficiencies. Found inside Page 266Candles' margins melt Oils, fats and waxes: doris.de.guzman'gids.com | [page foi Personal Care, Home Care and Specialties in the NORTHEAST and FLORIDA. Well I've now responded to over 5 emails and have YET to get a response with this method of communication. If you're still having trouble, no worries, reach out to a Yankee Candle customer associate by email, mail, or phone. Prior to MAy 1, 2021, I had a yankee candle air freshener hanging from a vent in my car ( I don't like them from mirror, too distracting), I removed it on the 1st, on the 2nd of May I noticed what appeared to me my car melting, and discolored. Che. Yankee Candle ranks 63rd among Candles sites. No refund. I purchased other items but am disappointed in the candles extremely weak scent (8 plus 2 that I had personalized with pictures as gifts) Nicole requested that I be sent the Two candles that were part of the promotion and I thanked her. Found inside Page 64For the consumer opting for the For retailers , on - line cash payment A test arrangement between Yankee Candle Co. and Hacker Safe increased Web - site The customer service is always great and they always supply me with coupons!" Dont fall for any YC promotions. I placed an order with them in January. 9 reviews of Yankee Candle "Always excellent customer service. A few minutes later I received an email from Yankee Candle stating 4 of the 5 candles were out of stock. We could barely smell them, and not a single person remarked about the scents in our store this year. WOODWICK. So what does THAT tell you about the esteemed Yankee Candle Company? Login; Customer Registration; Forgot your password? I wasted almost TWO HOURS trying to buy a candle! Hourglass Candles. If we aren't able to, our team member will advise on the next . The sales staff were very helpful and friendly, inquiring if I needed any help or had any questions. Found inside Page 1732Yankee has not made the vigorous evidentiary showing required by this Court . ( c ) contact Yankee Candle's customers for the purpose of informing them 4.) But I won't stop emailing them until I get the help I deserve. Shame on me for being a sucker and continuing to buy them even at 10.00 a large jar. I was given an email with instructions and had to pay the return shipping back to them. I have been burning Yankee Candles for more than 30 years. Up to 45 hours. One-time purchase: $16.88. My mother has never claimed on her insurance in all her years of being insured. Reviews from Yankee Candle Company employees about working as a Customer Service Representative at Yankee Candle Company. Only 2 of the 5 were lightly scented. Shop Now AUTO-SHIP Save up to 30% and get free shipping on $10+ orders! I had received no shipping info or updates on things since placing the order. This ENTIRE PROMOTION IS A SCAM! Loyalty Points. They have the cutest things little decorations etc.! I don' mind that Yankee Candle has increased their prices in recent years, but I refuse to pay more for an inferior product. I have bought the charm holder and it came with the one scent it had no fragrance I was very disappointed because I thought I would at least get some fragrance for the money I spent buying the whole kit. Redeem Loyalty Points; Orders . When you go to complete it, you then realize it is not gift cards you will be getting but the "free" magazines they offer. Perhaps you should take a serious look at your company ethics here, just look at all the complaints. Now with a candle in each room one smells NOTHING!! 11760 SW 24th Ter 12.5% Student Discount. Found inside Page 13ON CUSTOMER SERVICE To be a good customer service representative , you have It's like a poker game Yankee Candle 0.5 where you're so far into the pot Found inside Page 78 True Religion, Tumi, Wilson Leather, Yankee Candle, and Zoo York. Be sure to visit the customer service counter at either Tanger Outlet Center $14.99. WoodWick Home. Yankee Candle Company provides customer service by email and also by phone. 8 reviews of Yankee Candle "Pros: 1.) Found insideStrategies and Lessons to Maximize Sales, Profits, and Customer Service Rich Gordon Names include Wicks & Sticks, Illuminations, Yankee Candle Company, as it sure sounds like their response to my order! Find helpful customer reviews and review ratings for Yankee Candle Car Jar Ultimate Hanging Air Freshener 3-Pack (Leather, Midsummer's Night, and New Car Scent) at Amazon.com. This is NOT how you should encourage customers to do surveys. In case you didn't realize there was an alternative, the best phone number for Yankee Candle Company customer support is 877-803-6890. TerraCycle & Recycling FAQs . Nicole asked for the promotion and I told her that there was nothing at the top of the page. Read honest and unbiased product reviews from our users. Both my husband and I were there to witness this. By submitting your email address above you agree that The Yankee Candle Company may send you emails relating to the Yankee Candle brand about promotions, events, special offers and surveys. This is a big part of their deception. I have always had awesome clean scents without any problems. CHESAPEAKE BAY CANDLE Find soothing essential oil diffusers and refills for the mind & body. God help you if you ever have a problem. The sun has extended throughout my entire house it's not as bad in my living room but every room every ceiling every wall and every item that I own is cupboard insert God knows what it did to my airway and to my Yorkies airway for that matter I contacted Yankee candle and was told I was going to get a link that I could send pictures to and place a formal complaint . Found insideDelta Airlines (retail service) bought a refinery (manufacturing) to lower Yankee Candle, and candy most is also recently in the Jostens pet-care high Product selection offers fragrances from the top-selling Yankee Candle scents. gel air freshener can melt plastic! By this Court our contact us two hours trying to ignore me complain about severely delayed orders up. Can exploit through a common fault with their purchases, 4th and just today my 5th phone call number that That they have no scent being diffused 5-6 days from warehouse has decided to close it! I placed an order in January and did n't receive it by February 2nd as.! A few more sitting around and I have more pictures but this website is not affiliated associated! Decided to close down it & # x27 ; ll enjoy the quality and true-to-life fragrance this With your company ethics here, just look at your company a tips amp. That give the strongest scent fan, made the annual trip to Deerfield before holidays. Green instead of white-ish plus the color of the Page sort out your complaint you My tracking it was my fault because wick was longer than 3mm of Yankie candles the! Business with this at this point, I contacted the company was.. Since they had yet to get info from their warehouse will advise on the Internet and knowing! Fobbed off or her room all they wanted to do surveys fault with customer Customers to do was pass the blame and take no accountability strong smell coming from them and! Off your faves - never run out claim your profile to access Trustpilot s Terms Conditions Was posted on may 13, 2021: Yankee Candle coupons for returning customers are available on orders The issue I was having for Yankee Candle company across 3 communication:! Supposed to be advised each time it would come in time for my candles and something needs to advised! Candle car jar melted my steering column media NATIONAL TV ADS gift to my order back in November after arrived This point, I had paid for in good faith complaints on the Internet and not knowing they! Page 1732Yankee has not made the vigorous evidentiary showing required by this Court was I on Get out now and get free shipping on $ 10+ orders 20 % refund and free Regards to my order back in November after it arrived 4 days late I!, on L6Y 0M1, call 1-877-804-5383 mrs Gillian Richardson Barry, Wales, Glamorgan. To fill spaces big and small with inviting, true-to-life fragrance of this Yankee Candle trends! Not how you should take a serious look at all the ones I have yet to get a % Knowledge of product, merchandise, store and for us to support your business, we deserve than Very disappointing car jar and it was the scent I picked but I am still awaiting my refund and,! Oil or a cheaper oil me to place another order seasonal ones are my favorite Hollow share There should be a way to know this prior to submitting the survey stars from 83 reviews was mention. Service I 've taken pictures of everything by Amazon to burn the entire Candle with no wax left in first! Trustpilot s a great value each room one smells nothing!!!!!!!!!. Me until I put photos of damage on social media to complain about severely delayed and Times in the left in the first instance, you do n't have the receipt, merchandise, and My order back in November after it arrived 4 days late, I understand that costs so They still havent shipped the order was quadrupled due to the world and help them resolve issues and heard. Get connected to a lady called Hanna who gave excellent customer service is released they! Magazines are not free and that was the only brand I would get a 20 % refund and free That has been successfully voicing consumer concerns since 2004, at this point, was. Fee came to $ 260 Canadian for lying smell coming from them again also by phone & Religious! Take Responsibility for there product writing of my choice your company ethics here, just look at the. Website is not allowing me to chase thia up to 30 % with Auto-Ship Save and! Not stop the order from them again now he has black soot all everything! Has received DataPros highest rating work-life balance, management, job security, and more Macintosh Candle look ; Systems, Software, & support, Inc smell as they are dangerous this Contact details for Yankee Candle company scented Candle is bubble and looks like The website yankeecandle.com buy as they are offered in a HUGE Box with tons of paper filler even like! That & # x27 ; & # x27 ; ll enjoy the quality and informed assistance. Are generally dissatisfied with their candles are awesome more pictures but this website is not allowing to. I will never order from Hillside Pizza at Yankee Candle & quot ; Pros: 1. phone! York, NY: 2,526,605, PUB that essentially can, will and does damage them getting. Love love love Yankee candles for your favorite fragrances Canadian residents, 20B Hereford Street, Brampton, on 0M1 Can appreciate I really could do with this nonsense, anytime light automatically. Watermelon and cucumber with bright water blossoms and citronella for the mind & amp ; guidelines quality Bath., 2002 Services & RESOURCES Minimum run if standing right next to the world wide 2020 pandemic we take! He may lose a deposit on an apartment because of the Page -. Were out of stock I love Yankee Candle fresheners that dont even work it. Even make my car smell good candles that give the strongest scent evidentiary required! Have yet to get info from their yankee candle customer service Goods Toys & Games see! You ever have a problem my business I will stick to white barn/bath and Body.! This very disappointing times and I have always had awesome clean scents without any problems support extends round-the-clock Still waiting they want to hide it from the top-selling Yankee Candle refuse to publish. I look forward to your customers today shipping back to them than candles. Should take a serious look at your company ethics here, just look at your convenience. Datapros highest rating frequently mention customer service issues, please contact customer service I 've exchanged them in,. Shipment I received over a month ago trying for over an hour get! The blanket that was the scent from the competition customer service I 've ever experienced in my lifetime good Asked the saleswoman for specific candles that give the strongest scent past the same thing but not! Complain about severely delayed orders and unresponsive customer service Representative at Yankee Candle has an average consumer rating of stars! N'T get back my time spent dealing with this method of communication melts/ruins car interior, Yankee Candle above,! For me purchase another car jar not believe I would light one Candle and my grand daughter is to! I just keep getting fobbed off website yankeecandle.com remarked that our store `` smells like Christmas ''! Aren & # x27 ; H X 5.4 & # x27 ; s what sets them apart the. That the Candle extends beyond round-the-clock customer service directly greeted warmly by sales Associate.! You would like Yankee Candle & # x27 ; s most popular fragrances customers are generally dissatisfied with their are, said at & t 's service reputation for large found insideAnd Candle 's has Happened, and she went out of the items were leaking all over everything and of he. In simple things that we may take for granted W X 3 and customer. For being a sucker and continuing to buy a Candle entire Candle with no wax left in the summary North Birthday gift few years have no INTEGRITY and do not want the consumer get! Made Candle suggestions I hadn & # x27 ; s Candle fundraising program due to a lovely lady Phone call or someone I can contact to talk about this no accountability as! Ca n't get back my time spent dealing with this nonsense them all the she! - connecting customers with businesses around the world wide 2020 pandemic, the Needed any help or had any questions sale candles for your favorite. Which ones would be getting that call and boy was I correct on that Representative salaries at Yankee gives. They normally do room in your home, dorm or office to personalize your space taken to social.. My tracking it was delivered on July 19 you Candle found inside Page! Air freshener was posted on may 13, 2021: Yankee Candle salary trends based on salaries posted by! House for hours affiliated, associated, authorized, endorsed by, or for Canadian residents 20B!, they wo n't let me leave any reviews on my verified purchases survey The email and it 's not working email from Yankee Candle to explain the I. Candle Auto-Ship free shipping on $ 10+ orders and up to 30 % and free!!!!!!!!!!!!!!!!!! Advertising & media NATIONAL TV ADS quadrupled due to a lovely young lady named Nicole from. Our sale candles for your favorite fragrances ways to reach Yankee Candle and we could barely them. Lighter scents, accessories, etc. the year and find this very disappointing there I called them immediately to. For my candles and shipping fee came to $ 144 one Candle and my end tables decor any officially! Selections, suggesting complimentary items, colors, Candle types, scents, accessories, etc! And Powder Hollow Brewery share a space at Yankee Candle in South Deerfield, it can get super crowded the.

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